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Operations Manager, CMLG



Catinate: A Research Update #1

HIGHLIGHT:
Corporate adventure training can be an effective means of developing teams.

REFERENCE
Bronson, J., Gibson, S., Kichar, R.& Priest, S.(1992). Evaluation of team development in a corporate adventure training program. Journal of Experiential Education,15(2),50-54.

PURPOSE:
To identify changes in teamwork resulting from a CAT program.

DESIGN:
One control group (n=11), which did not receive any training, and one experimental group (n=17), which received the CAT program .

TREATMENT:
Three day residential CAT program with typical challenge/ropes course events and group initiative activities.

COMPANY:
American Aerospace Engineering. English was the primary language.

SUBJECTS:
Managers from two intact work units (with equivalent levels of responsibility or function), which were cluster sampled from within all company divisions.

INSTRUMENT:
The short version of the Team Development Inventory (TDI-s) with established face validity, equivalent reliability and construct validity.

MEASUREMENTS:
Subjects were pre tested during diagnostic meetings at least one month before the program start and post tested during follow-up meetings at least two months after the program finish.

ANALYSIS:
Two-way ANOVA, seeking differences between groups and over time, with post hoc t-tests to determine precise differences.

FINDINGS:
Eight of the ten item statements on the TDI showed positive changes for the group which received treatment and no changes for the one that did not. Therefore, and in the opinion of its members, the group having received adventure training improved in all aspects of team development except two. Excerpted comments from subjects helped to explain some of the findings:
We were sharing an example the other day. When we looked at what we were asked to do, it was very clear that it was impossible as individuals. Even with five or six of us, it looked impossible. But then, doing the training exercises, when you start trusting each other and relying on the other one's strength - and listening, you know - it was really exciting to see what could be done. And that feeling has carried over. We are able to talk to each other now, not as strangers. It's more like, "We're all part of this team and we know each other." These things have made my job easier and hopefully, their job easier in dealing with me. I think there were some real bridges built. Phone calls get returned now.... There's quite a bit of a reduction in the finger pointing, even in the way we bring problems to one another. I was about the lowest level of manager that participated in the training. The rest of them were high level managers,...right up to the VP level. Since that time I have developed a much more comfortable feeling dealing with these upper managers.


Table of mean TDI scores for both groups (control and experiment) and over both tests (pre and post). Each asterisk indicates significant differences among means.


TDI item TEST Control Experiment
understanding and commitment to goals Pre
Post
3.09
3.27
2.94
3.59*
concern and interest in one another Pre
Post
2.91
2.72
2.82
3.71*
acknowledgement and confrontation of conflict Pre
Post
3.27
3.27
3.00
3.35
listening with sensitivity and understanding Pre
Post
2.64
2.73
2.71
3.59*
prompt decision making and solution initiation Pre
Post
2.91
3.09
3.00
3.59*
recognize and respect individual differences Pre
Post
2.46
2.46
2.65
3.35*
high standards for own and team's performance Pre
Post
3.64
3.73
3.41
4.00*
look to each other for help on resolving challenges Pre
Post
3.46
3.64
3.29
3.53*
recognition and reward of team efforts Pre
Post
2.54
2.36
2.77
3.53
encourage and receive feedback Pre
Post
3.18
3.09
2.82
3.71*


CONCLUSIONS:
Overall, no changes in the control group, coupled with increases in the experimental group, suggested that improved team development did occur for this latter intact work unit as a result of the CAT program. Since these groups were cluster sampled from all company groups involved in the corporate adventure training program, a similar impact may be generalized to these other groups in the company. However, generalization of findings beyond this particular program or company studied is not recommended.

CAUTION:
Consumers of this research are encouraged not to overgeneralize these results. Since design flaws are inherent to the process of studying this type of training and development, no study will be perfect. Therefore, readers must realize that one project alone does not entail widespread proof, it merely indicates that the outcomes expressed were observed under the conditions noted. Further work is always warranted, especially replication and extension to other circumstances. To this end, companies interested in utilizing these results may have an obligation to support research by funding such studies and by giving researchers limited access to their employees and programs.

 

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